FAQs
FAQs
Custom Studio is exclusively dedicated to creating custom clothing. We turn your favorite photos into incredible designs and memories for life. All garments are handmade by professional designers.
It's very simple.
1- Customization: Once you've chosen your favorite model, it's time to make your own unique customization.
2- Photo Upload: Choose the photos you want to be in the design and upload them.
3- Designers (1-2 days): Once you've placed your order, our designers begin their work.
4- Production (1-2 days): The production of your personalized piece is 100% done locally, from the design to the production itself.
5- Shipping (1 to 2 days): Shipping is done as quickly as possible.
All customizations are unique, handmade by our designers. It is therefore not possible for us to show you the result before you buy.
If you need any help customizing your piece, contact us through the available means and our team will help you make the perfect customization.
Custom Studio focuses on vintage models. We created these designs that went viral and got thousands of sales in several countries.
The magic of customizable products is that they allow you to be creative. You can personalize any product with whatever you want.
Here's a list of the most common personalizations:
- Couples (personalization with a photo of the girlfriend, boyfriend or both)
- Pets
- Parents
- Family
- Friends
- Group of friends
- School class
- Favorite teacher
- Work colleague
- Sports team
- ...
Whatever the occasion, we are sure that our products will remain in everyone's memory.
Our general estimate is 4 to 9 working days. You can find out more about our shipping in our shipping policy.
Order process
- After placing your order, our designers work on the personalization for 1-3 working days.
- Once the personalization design has been completed, the process of producing the piece begins.
- This process takes around 2-3 working days.
- Finally, it can take between 1-3 working days for the order to be dispatched. At this stage, you will receive a tracking code in your email to accompany your order.
Please note that these figures are estimates, taking into account hundreds of orders delivered in the past. You can expect an estimated 4 to 9 working days before you receive your order.
Our customer service team is always available for any questions. If you need help choosing your photo(s), just contact our team and we'll give you all the support you need to make your personalization perfect.
Yes. Our designers can combine two people in the same design, even if they don't have a photo together.
In this case, contact us so that we can help you choose the best photo for this personalization. customstudio.help@gmail.com
Due to the nature of our products, we cannot cancel orders. Our systems deliver the personalization service automatically to our designers and for operational reasons we are unable to cancel orders. You can find out more about this at this link.
Due to the nature of our garments, our refund/return/exchange policy is very strict.
We only accept returns of products with manufacturing defects or stamping errors.
You can find out more about this at this link.
If you haven't received an email, please check your spam folder. If you have not received an email within 1 working day, please contact us using the available means.
Yes, we ship all over the world. If you have any problems placing your order, send an email to customstudio.help@gmail.com
Yes, just contact us and our team will be happy to talk to you about a collaboration.